Privacy Policy

Brightness Window Cleaning

Brightness Window Cleaning (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website or services.

This Privacy Policy describes how we collect, use, store, and protect your information when you visit:

https://brightnesswindowcleaning.com

or interact with our services.

1. Information We Collect

We may collect personal information when you:

• Request a quote

• Fill out contact forms

• Schedule services

• Contact us via phone, email, or SMS

• Subscribe to updates

The information we collect may include:

• Name

• Phone number

• Email address

• Service address

• Service request details

• Communication preferences

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Website usage data

2. How We Use Your Information

We use your information to:

• Provide window cleaning and exterior maintenance services

• Respond to inquiries and service requests

• Schedule appointments

• Send service confirmations and reminders

• Provide estimates

• Improve our services and website functionality

• Send operational or promotional communications (when consent is provided)

3. SMS Communications & A2P Compliance

By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive text messages (SMS/MMS) from Brightness Window Cleaning regarding:

• Appointment confirmations

• Service reminders

• Customer service communications

• Service updates

• Promotions or special offers

Message frequency may vary.
Message and data rates may apply.

You may opt out of receiving text messages at any time by replying:

• STOP – to unsubscribe

• HELP – for assistance

Consent to receive text messages is not a condition of purchasing services.

4. Mobile Information Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers (such as messaging platforms or customer support tools) only to the extent necessary to operate our services.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against:

• Loss

• Misuse

• Unauthorized access

• Disclosure

However, no method of internet transmission or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality

• Understand website usage

• Enhance the user experience

You can disable cookies through your browser settings if you prefer.

7. Third-Party Services

Our website may contain links to third-party platforms such as:

• Social media platforms

• Booking tools

• External services

We are not responsible for the privacy practices or policies of those external websites.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request corrections to your data

• Request deletion of your data

To exercise these rights, please contact us:

Email: info@brightnesswindowcleaning.com
Phone: (845) 445-8871